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Confidentiality

  In accordance with the Data Protection Act 1998, the organisation’s policies and procedures, and in the best interests of the service users; information about them is handled appropriately and their confidences are kept. Individual records are accurate, secure and confidential and information is not shared with families, friends or other agencies if this is against the wishes of the individual service user.

Personal Development

  A number of our staff hold counselling qualifications which range from Diploma in Counselling through to more specialised interventions such as Transactional Analysis, Neuro-Linguistic Programming and Cognitive Behavioural Therapy.

  Through individual sessions and group therapy, service users have the opportunity to develop their confidence and life skills and address issues which are impacting on their lives in an adverse manner.

Meals And Mealtimes

  Almond Villas aims to enable Service Users to be able to undertake this aspect of their daily lives as independently as possible.

  Service Users are allocated a weekly budget and support is given throughout, beginning with the initial menu planning (which includes advice and recommendations to ensure as healthy a diet as possible is maintained) moving onto the shopping itself and subsequent food preparation.

 Key-workers help develop Service Users’ cooking skills alongside raising awareness of the safe storage of food, the social aspect of mealtimes and what constitutes a healthy balanced diet, respecting any religious observances.

Occupation

  As part of their programme of rehabilitation, service users are encouraged to take part in age, peer and culturally appropriate activities which are valued and fulfilling. Service users are enabled to take up opportunities for volunteer jobs, therapeutic work placements or work-related training schemes.

 

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